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Customer Success: Community as a Growth Engine for SaaS business
Customer Success: Community as a Growth Engine for SaaS business

to 02.10.

|

Helsinki

Customer Success: Community as a Growth Engine for SaaS business

Time & Location

02.10.2025 klo 17.30 – 19.30

Helsinki, Kaivokatu 10A, 00100 Helsinki, Finland

About the event

Join us on October 2 at Supermetrics to talk and discuss Communities in SaaS!  Ilona, the Head of Community at RELEX Solutions, will share why companies decide to start running their community and how they measure results driven by the community. Sahra, the Community Manager at Supermetrics, will share her story of transitioning from a Customer Success Manager role to the Community Manager superstar. Let's also ask Ilona and Sahra about how their days look, what transferable skills they brought to this role, and the challenges.


​Communities are in more and more demand in SaaS, let's check this business function together!


​- Topic: Supermetrics: Community as a Growth Engine for SaaS business

​- Speaker: Sahra Kahim and Ilona Vainio

​- Format: speakers & slides 20 min + 20 min, and after that, round tables (discussions in small groups)

​- When? October 2, Thursday, from 5.30 pm to 7.30 pm

​- Where? Supermetrics, Kaivokatu 10 A 00100 Helsinki, Finland

​- For whom? for Customer Success managers and everyone interested in Communities in SaaS


Aaron, Noah, Maria, Lucia, Houssam, Alina

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Customer Success Nordics Ry, Y-tunnus 3509653-2, ©2035

EIN: 33-4934364.

Our application for 501(c)(3) tax-exempt status is pending with the IRS. Contributions made at this time may become tax-deductible retroactively once our application is approved.

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