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Customer Success Trends 2025
Customer Success Trends 2025

to 24. huhtik.

|

Maria01

Customer Success Trends 2025

Time & Location

24. huhtik. 2025 klo 17.00 – 19.00

Maria01, Lapinlahdenkatu 16, 00180 Helsinki, Finland

About the event

Hi guys, we would like to invite you to our very first event at Maria01! A very interesting location, #1 in Helsinki if you are in a startup ecosystem / a founder network.


We meet there on April 24, Thursday, at 5 pm and we will talk about big global trends in Customer Success in 2025. It is not a secret that our role and this business function are evolving, shifting to a more commercial role (still paid worse than sales) and the most required skill for employers is domain & product knowledge. And what about AI?.. Let's check with Lotta and Hai about what we should be ready for.


We invited Lotta Olkinuora, CCO from Docue to speak about global trends in Customer Success and Hai Ta, a co-founder of Userlens and Wudpecker, to discover AI in CS.


Customer Success Trends 2025 - Transform your CS with human-centric AI

Format: speaker & slides + Round Tables

When: April 24, from 5 pm to 7 pm

Where: Maria01, Lapinlahdenkatu 16, 00180 Helsinki

Speakers: Lotta Olkinuora and Hai Ta

For whom: Customer Success professionals and related roles (sales, support, product). Startup founders.


As always, like-minded people, fresh ideas, a cool vibe, great networking, snacks, and drinks are guaranteed :)


See you on April 24!

Aaron, Noah, Maria, Lucia, Houssam, Alina

#customer-success-nordics

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