

Time & Location
18. maalisk. 2025 klo 18.00 – 19.30
San Jose, 150 E San Fernando St, San Jose, CA 95112, USA
About the event
Why Join?
This exclusive gathering is designed for Customer Success Managers and Leaders who want to share insights, challenges, and strategies in a safe, open, and collaborative space. Whether you’re navigating churn, driving adoption, or maximizing expansion opportunities, this is your chance to exchange best practices and battle-tested approaches with peers who truly understand the field.
💡 Icebreaker Topics: How do you battle churn?
How does product adoption and usage correlate to retention and upsell opportunities?
How have you incorporated AI into your CS workflows?
🚀 Tech Sponsor: Discover Userlens – a tool designed to transform how CS teams understand and engage customers.
🍻 Networking & Bar Crawl: Stick around after the event—first round is on the house!
Who Should Attend?
This event is for Customer Success Managers & Leaders who want to:
✅ Discuss real-world challenges in churn, adoption, and expansion.
✅ Learn from fellow CSMs through honest, no-BS conversations
✅ Expand their network and build meaningful connections.
⚠️ Space is limited to 15 attendees. Approval is required. Apply now to secure your spot!